FAQ’s
Please note all our items are 100% original and new. We only source our products from official Brand distributors.
Yes, all our items come with a 2 year warranty.
You may take your defective device along with your invoice to the closest distributor to you. Alternatively, you may contact us and we will arrange for your defective device to be collected from you. Once it arrives with us, we will inspect it and we will proceed to refund/replace/ or fix the device for you. This process may take up to 21 working days.
Unfortunately, IPL technology is not suitable for dark colored skin, it is your responsibility to make sure that the IPL is suitable for your skin tone. If the device is working well but is not suitable with your skin color then we are unable to issue a return or refund.
Delivery is free for all our items
Our advertised prices are inclusive of all charges. You will not be charged any extra for delivery fees, import duties, VAT, or COD fees. You will only pay the price of the device.
All charges will be borne by BeautySook
Delivery is between 1 - 5 working days, depending on the location. Please contact customer service for same day delivery.